Corporate social responsibility by Swaziland hotel industry

Corporate Social Responsibility: Perspectives of Hotel Frontline Employees

Corporate Social Responsibility & Gambling Industry: an Exploratory Study

Corporate Social Responsibility and Financial Performance in the Airport Industry

In the last two decades corporate social responsibility (CSR), particularly when related to environmental issues, has been discussed extensively in the business literature. However, defining and measuring CSR remains a complicated process. One of the main reasons for the problematic measurement of CSR is the absence of a common framework in which business-society relations will be included. Wit...

The impacts of corporate social responsibility, service quality, and transparency on relationship quality and customer loyalty in the hotel industry

The purpose of this study was to test how potential customers’ perceptions of a hotel’s corporate social responsibility activities, service quality, and transparency affect relationship quality constructs such as trust, satisfaction, and customer loyalty. Our research design consisted of utilizing a convenience survey of 487American potential hotel customers. We then followed a two-step approac...

Corporate Social Responsibility Implementation by Vietnamese Enterprises

While the application of corporate social responsibility (CSR) into business for sustainable development is becoming a popular trend in developed countries, this issue is considered relatively new to developing countries, particularly in Vietnam. In addition, CSR studies conducted in Vietnam remain very scarce. Most of the enterprise do not have adequate understandings of CSR’s aspects, but the...